Senior Software Engineer (Frontend), Growth Engineering San Francisco, United States

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: October 30, 2024

Job Description:

The OpportunityWe are investing in a Growth Engineering team at Postman to help developers and teams onboard to a powerful product experience that starts with single-player developers, and grows into teams that collaborate on the artifact of the APIs like how teams collaborate with the artifact of a design file using Figma. We are building this team for a number of reasons, notably:

• Optimize sign-up and onboarding experience for both individuals and teams
• Help users uncover the power of Postman (it's so much more than "just" an API client), gradually and at the right moment
• Guide users to key activation moments (like creating their first collection , or inviting a member to their team) that lead to expansion and a stickier product experienceIn effect: we know we have a product experience and funnel that works quite well. Now we want to optimize, tune, and make it even more amazing (and measure even more). We're looking for an experienced engineer who has worked on projects that generated measurable business impact. You'll work closely with Postman's engineering leadership and our product and design teams to achieve our mission of connecting 100M developers in the world. We specifically hope this person is you, because while the team is small right now, we want an eager, curious engineer who cares about building experiences that delight, convert, and measurably impact the business and work with a team of like-minded individuals who care deeply, too.We have built a ubiquitous, loved developer product and you'd be joining the solid and growing team in the United States. If you're curious, see why I joined and hear about my experience in joining the rocket ship of an opportunity that is Postman.Who are wePostman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.What you'll doTo achieve our goals, we'll need a talented, experienced, and thoughtful engineer with a special interest and aptitude for growth. We are looking for someone who cares deeply about the details and spends time building user interfaces that delight users. We need an engineer who can be somewhat self-directed and who has great taste, judgment, and can iterate (and ship!) quickly to achieve the iterative improvements to our first-time user experience. To quote Frank Slootman (former Snowflake CEO):"Strategy is overrated and execution is severely underrated. Mostly all companies plan well and mostly all companies fail at execution. Make execution the king in your company."- Frank Slootman, Amp it UpExecution is key on the Growth Engineering team. We'll need someone who relentlessly leads by example on execution and ships measurably impactful changes regularly to the user experience of Postman. We'll progress and continuously improve towards achieving our goals and metrics and most importantly we'll deliver an increasingly delightful product experience that developers love to use. You should expect to:
  • Own and deliver. Deliver improvements to the core product experience that help us achieve our goals around onboarding and activation
  • Deliver little big changes. Deliver small, measured changes that meaningfully impact end users and successful activation of these usersExperiment and identify winners. We have a great foundation of experimentation on the team and you will need to leverage and improve this foundation to ship A/B tested changes that we know have an impact on our goals.
    • Own end-to-end workflows. Own end-to-end and understand core workflows, driving measurable improvements to user experience particularly focused on first-time user experience (sign-up, onboarding, and beyond)
    • Deeply understand the user. Collaborate and work with end users (developers!) using Postman to understand their core workflows and then use that knowledge to improve our product
    • Learn and grow. Broaden your knowledge of the core product and the domain over time, starting with first-time UX but eventually branching out into driving improvement to deeper experiences on the Postman user's journey, and
    • Collaborate across boundaries and geographies. Collaborate on team processes to streamline collaboration across US and India team membersAbout youMust have:
      • Depth and quality of experience is more important than number of years, but typically a good target is that you have at least 2+ years of experience building frontend or full-stack projects and user experiences
      • Track record of delivering impactful and engaging user experiences that delight users
      • Excellent communication skills. We're a remote-first team and we're going to be moving fast together. Good communication is key.
      • Detail oriented. We have to care about the details, and while we don't expect you to be a designer, you need to care about the product experience that our teams are shipping.
      • Measure twice, cut once. We expect that you are analytical by nature and have experience in delivering features, improvements, and changes that leverage analytics tools (like LaunchDarkly) and experimentation techniques.
      • Customer obsession. As we are a core product with years of muscle memory, we need an engineer who is able and willing to leverage the voice of the customer to expedite decision making, develop conviction, and most importantly delight our user.
      • Based in the San Francisco Bay Area.Nice-to-have:
        • Experience working in a React application with state management tools like MobX
        • Experience working on B2B product and/or developer toolsOur valuesAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.What else?If the role is based in the greater San Francisco area, and the reasonably estimated salary for this role ranges from $177,607 to $240,292, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.Accepted file types: pdf, doc, docx, txt, rtfAccepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you eligible to work in the country in which this role is based out of? Select... Education School * Select... Degree * Select... Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Postman's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
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Keywords: Tbwa Chiat/Day Inc, San Ramon , Senior Software Engineer (Frontend), Growth Engineering San Francisco, United States, IT / Software / Systems , San Francisco, California